Guides
How collections actually works
The practical mechanics of collections for small teams: law with citations, escalation with wording, metrics without the flattery. No filler posts; each of these is a question we had to answer to build the statute library and the sequence engine.
How to charge late fees on invoices (and stay legal)
A practical guide to charging late fees on B2B invoices: what makes a fee enforceable, how state law limits the rate, what to put in your terms, and when charging the fee is actually the wrong move.
Read the guideThe polite-to-firm escalation ladder that gets invoices paid
A four-step reminder sequence that collects most overdue invoices without burning the relationship: what to send, when to send it, and the exact wording that keeps escalation professional.
Read the guideWhat is a good DSO? Benchmarks and how to lower it
Days Sales Outstanding measures how long revenue sits as receivables before it becomes cash. How to calculate it, what counts as good for your terms, the ways the metric lies, and the levers that actually bring it down.
Read the guideNet 30, net 60, 2/10 net 30: payment terms explained
What invoice payment terms actually mean, how to choose between net 15, 30, 45 and 60, what early-payment discounts like 2/10 net 30 really cost, and the terms clauses that prevent late payment before it happens.
Read the guideReading about chasing is optional. Chasing isn't.
Duebay turns these guides into running sequences: import a CSV and the follow-through becomes automatic.